Refund policy

Founding members

If Lead Card is not for you, email hello@leadcard365.com within 30 days of your first payment and we will refund that first month in full. No form, no questions you have to justify. We may ask what did not work, because it helps us, but your refund does not depend on the answer.

Everyone else

Subscriptions can be cancelled at any time and run to the end of the paid month. We do not refund partial months. If something on our side kept you from using Lead Card for more than a few days in a billing month, tell us and we will credit or refund that month.

How refunds are paid

To the card you paid with, through Stripe, within 5 to 10 business days of our confirmation email.

After a refund or cancellation

Your people, timeline, and notes are available for export for 30 days, then deleted. Records of who was assigned to whom and who opted out are kept so that nobody is contacted twice or after saying no. See the privacy policy.

Contact

Lifestyle 365, 1201 Kings Highway, Suite 1029, Fairfield, CT 06824 · hello@leadcard365.com